All payment is processed using PayPal. Through this service you can use your Visa, Mastercard, Discover or American Express or you can pay directly via debit to your checking account.
If you are not a PayPal memeber, you can still use their services to make your payment. Simply follow the non-member instructions that appear when you check out.
For your protection, we do not collect or store any of your payment information.
If you wish to make other payment arrangements, please contact us with your name, address, phone number and the SKU number and product description of the item(s) you wish to purchase. A representative will then call you to make the arrangements.
Within one business day of receiving your order, a confirmation email will be sent to you listing the items ordered. The order itself will be processed as either available or custom order. After processing, the order will be sent to your shipping address and you will receive an email confirmaiton with tracking information.
If items are in stock, they will be shipped within 3 to 5 business days from the confirmed order. If an ordered product is a special order, there is a 4-5 week turnaround time. All special or custom orders are processed and made in the order they are received. Once an order is shipped, tracking information will be emailed.
If you see an item you like, but it is currently unavailable or you have a wood preference, please contact us with your specifications. Please include the Product SKU, preferred wood and/or any other pertinent information. We will work with you and quote you a price. Work will begin on your custom order once payment has been received through PayPal.